Frequently Asked Questions
Everything you need to know about our fresh, healthy meal deliveries.
How are the meals delivered and packaged?
All meals are prepared fresh and delivered in chilled, insulated boxes with non-toxic gel packs to ensure they stay at the perfect temperature until you get home.
Do you cater to specific dietary requirements?
Yes, we offer a variety of options including gluten-free, dairy-free, vegan, and keto-friendly meals. You can filter our menu by dietary preference on the shop page.
When is the deadline to place an order for the upcoming week?
To ensure farm-to-table freshness, all orders must be placed by Friday at 11:59 PM for delivery the following Monday or Tuesday.
How long do the meals stay fresh in the refrigerator?
Our meals are designed to stay fresh for up to 5 days when refrigerated. Each meal comes with a specific 'use by' date printed on the label.
Can I skip a week or cancel my subscription?
Absolutely. You can manage your subscription through your account dashboard. You can skip a week, pause, or cancel at any time before the weekly order deadline.
Are your ingredients organic and locally sourced?
We prioritize sourcing seasonal ingredients from local organic farms whenever possible to support our community and provide the highest nutritional value.